Document details
- Description
- The technology providers that help us deliver and operate Threadline.
- Version
- 1.0
- Effective
- On publication
- Last reviewed
- On publication
- Next review
- 12 months after publication
- Owner
- Privacy Officer
- Contact
- support@threadline.com.au
Threadline uses carefully selected technology providers to operate its service. Some of these providers are also referred to as subprocessors. We assess providers according to the sensitivity of the information they handle and the role they perform. This register lists the providers that may process personal information, what each does, the information involved, and where information may be processed.
Provider register
| Provider | Purpose | Information involved | Processing location |
|---|---|---|---|
| Cloud hosting and storage | Application hosting and storage | Account and health information | __________ |
| Email and communications | Service communications | Name, email, message content | __________ |
| Payment processing | Taking and processing payments | Payment and transaction information | __________ |
| Customer support | Handling support requests | Contact and support information | __________ |
| Website analytics | Understanding website use | Usage and device information | __________ |
| AI processing service | Organising and structuring information; not used to train the provider’s models | Information you provide | __________ |
Last reviewed: On publication
We review this register periodically and when providers change. Where we make a material change to our providers, we will update this register. Providers may engage their own approved providers under equivalent obligations.